Terms & Conditions

Last updated: August 29, 2026

1. About this application

Airworthy Program Management (“the Application”) is an internal business system operated by Airworthy for its employees and authorized personnel. It supports maintenance, repair, and overhaul program management, including work orders, repair orders, quality records, training, and related operational workflows. Access is limited to individuals authorized by Airworthy; use of the Application constitutes acceptance of these terms.

2. Authorized use

  • Use the Application only for Airworthy business purposes and only under your own account or PIN. You are responsible for activity performed under your credentials.
  • Do not share credentials or PINs, attempt to access records beyond your authorization, or interfere with the Application’s operation.
  • Records created in the Application (work records, sign-offs, quality entries) are business records of Airworthy and may be relied on for regulatory and contractual purposes.

3. Accounts and PIN access

Sign-in uses Airworthy’s corporate identity provider; shared floor devices additionally use personal PINs. Report a lost device or a suspected compromised PIN to your supervisor or IT immediately.

4. Notifications and alerts

The Application may send you operational notifications (assignments, approvals, status changes) and operational, safety, and severe-weather alerts by in-app notification, email, or (if you have registered for the SMS Assistant) text message. Safety and severe-weather alerts are sent because of their urgency; routine notification preferences do not apply to them.

5. Availability and changes

The Application is provided for internal use as-is; features may change as the system evolves. Airworthy may update these terms from time to time, and continued use after changes take effect constitutes acceptance.

6. SMS Assistant program terms

  • The SMS Assistant is an optional service for registered employees. Text the program number to log work items or request work-order status; the system replies only to the sender. The system may also send registered numbers the alerts described in section 4.
  • Enrollment is via the Application’s SMS Assistant settings page with administrator approval. Message frequency varies. Message and data rates may apply per your mobile carrier plan; Airworthy does not charge for the program.
  • Reply STOP at any time to cancel; you will receive one final confirmation message. Reply HELP for help, or contact support@airworthy.aero. You may also remove your number on the SMS Assistant settings page.
  • Carriers are not liable for delayed or undelivered messages; delivery is subject to effective transmission from your network operator.

7. Privacy

Information handled by the Application, including the SMS Assistant, is described in the Privacy Policy. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

8. Contact

Questions about these terms: support@airworthy.aero.