Privacy Policy

Last updated: August 29, 2026

1. Scope

This policy describes how Airworthy collects and uses information in the Airworthy Program Management application and its related services, including the SMS Assistant. The Application is an internal system for Airworthy employees and authorized personnel.

2. Information we collect

  • Account and identity information: your name, work contact details, role, and authentication records from Airworthy’s corporate identity provider.
  • Work records: the operational data you create or touch in the Application (work orders, sign-offs, quality entries, training records, messages, and similar business records).
  • Device and usage information: device identifiers, app version, and usage logs used for security, troubleshooting, and reliability. Shared floor devices record device location history as part of operational device management; personal phones are not location-tracked by the Application.
  • SMS Assistant information: the mobile number you register, your consent record, and the content of messages you exchange with the assistant.

3. How we use information

Information is used to operate the Application: performing the work you request, routing notifications and safety or severe-weather alerts, maintaining required business and quality records, and keeping the system secure and reliable. Some features process work data with artificial-intelligence services hosted within Airworthy’s own cloud environment (for example, summarizing meetings or briefings); this processing stays inside Airworthy-controlled infrastructure.

4. Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except as required to deliver messages through SMS service providers acting on Airworthy’s behalf, or as required by law. Work records may be shared with customers and regulators where Airworthy’s contractual or regulatory obligations require it.

5. Retention and security

Records are retained as long as Airworthy’s operational, contractual, and regulatory obligations require, and are protected by the Application’s access controls: access is permission-gated and limited to authorized personnel.

6. Your choices

SMS: reply STOP to any message to stop receiving texts, or remove your number on the SMS Assistant settings page. Notification preferences for routine notices are available in the Application; urgent safety and severe-weather alerts are not subject to preference opt-outs.

7. Contact

Questions about this policy: support@airworthy.aero.